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Assistmate for Devil1 & Devil1P Support

Intro

 

FAQ

  • How does Assistmate work?
    • In Lightburn, each layer has an Air Assist toggle. When Air Assist it toggled on, Lightburn will trigger Assistmate, which powers up your air assist pump/compressor at the start of the layer, and off again after the layer is finished.
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Software

No additional software is required other than Lightburn

Installation

Troubleshooting

  • How can I test if Assistmate is working?
    • Power does not need to be connected to do this test, only the cable between Devil1 and Assistmate
    • With Lightburn, open the Console tab. In Console, send the command “M7” (no quotation marks).
    • You should be able to hear Assistmate make a clicking sound.
    • Assistmate is now in the On state
    • Send command “M9”
    • You should be able to hear Assistmate make a clicking sound.
    • Assistmate is now in the Off state
  • Why doesn’t my air assist turn on even though my layer has Air Assist enabled?
    • If you just received your Devil1 or Devil1P, please make sure you have updated the firmware and applied the lbset file
    • Verify that Air Assist is toggled on for the layer(s) you want to use it with
    • In Lightburn, do Edit – Device Settings
    • Under Air Assist, please be sure M7 is selected
    • If M7 was not selected previously, enable it now
    • Open the Console tab.
    • In Console, send the command “M7” (no quotation marks).
    • You should be able to hear Assistmate make a clicking sound.
    • If you do not hear a clicking sound, check that you have correctly connected the cable between Assistmate and the control board  
    • Physically disconnect and reconnect the cable at both ends, do not just look at it and assume the connection is fine
    • Send command “M9” in Console
    • Repeat “M7” command
    • If still no clicking sound is heard, please contact Support
    • Assistmate is now in the On state
    • Send command “M9”
    • You should be able to hear Assistmate make a clicking sound.
    • Assistmate is now in the Off stat
    • With Asssitmate now confirmed to be working correctly, try running a job again